National Love Your Produce Manager Day
Year-round berries, citrus, veggies, and more all at once would have once been impossible. But Produce managers give you all of these options, carefully selected.
Celebrate and reward produce managers with employee recognition campaigns and in-store promotions that highlight their expertise and role in customer satisfaction.
- Behind-the-scenes spotlight: Meet your store's produce hero and their daily selection process
- Employee appreciation giveaway: Thank produce managers with exclusive perks or recognition
- Customer testimonials: How produce managers transform shopping experiences with quality and variety
- Training & development angle: Showcase produce manager expertise as a career path in retail
National Love Your Produce Manager Day is a cheerfully specific chance to appreciate the person who keeps the produce department looking like a jewel box instead of a pile of bruised bananas. Initiated in 2012, the day shines a light on produce managers, the behind-the-scenes planners, buyers, quality-checkers, and display artists responsible for making sure shoppers have a colorful, fresh, and interesting mix of fruits and vegetables to choose from.
National Love Your Produce Manager Day was initiated in 2012 to celebrate all the hard work that produce managers put in to bringing shoppers the best and brightest of the world’s produce straight to the storefront. Produce managers are members of a rarely seen group within a grocery store’s administrative staff. They do not just “work in produce.” They run produce.
At most stores, the produce manager is the person making dozens of small decisions that add up to one big experience: crisp apples that snap when bitten, greens that still look lively, and a department that smells like citrus instead of regret. They decide what the store will carry, what needs to be cut, what can be expanded, and which items make sense for the community they serve. They also decide where that produce comes from, balancing price, quality, reliability, and seasonality. One week it might mean choosing between two different shipments of berries. Another week it might mean deciding how many cases of avocados the store can sell before they turn from “perfectly ripe” into “suspiciously soft.”
The next time someone is in the produce section, it helps to pause and look around at the variety. There might be staples like onions and potatoes next to more specialized items like dragon fruit or heirloom tomatoes. That range is rarely accidental. It takes planning to keep orders flowing, shelves stocked, wet racks misted, cut-fruit cases full, and new selections coming in regularly. It is a department with short shelf life and high expectations, and the produce manager is often the one who takes the blame when a display looks tired and the one who gets little credit when everything looks abundant.
It is because of produce managers that shoppers get such selections as “Chinese gooseberries,” better known throughout the world as kiwifruit. Kiwifruit is widely recognized under that name thanks to a marketing push that connected the fruit to New Zealand’s national bird, creating a friendlier, more memorable identity for shoppers who might have been unsure what to do with a “gooseberry” that did not look like a gooseberry at all.
The journey of a “new” fruit from distant farm to local shopping cart is often a chain reaction. A shopper gets curious. A produce clerk gets a question. A produce manager hears a request. A supplier gets a call. If the manager believes there is a real audience for the item, it shows up. If it sells well and the supply is consistent, it stays. If it sits untouched, it quietly disappears, replaced by something else that better fits the store’s rhythm.
That is why produce managers matter far beyond the department itself. They act as translators between growing seasons and shopping habits. They keep an eye on what is trending, what is affordable, and what is realistically usable for everyday meals. A great produce manager can introduce shoppers to a new ingredient by placing it near something familiar, adding a simple sign, or offering an easy suggestion like “try it in a smoothie” or “roast it like potatoes.” That kind of guidance can turn an intimidating new item into a repeat purchase.
Key industry representatives such as Frieda Caplan, a specialty produce distribution company owner who founded her business in 1962, are known for responding to the feedback of their customers and produce managers to bring new fruits and vegetables into the marketplace. One story often shared in the produce world involves an inquiry from a produce manager in Salt Lake City about “Chinese gooseberries.” That question helped set off a chain of sourcing and marketing that contributed to kiwifruit becoming a mainstream item.
It is a useful reminder that the produce department is not only about lettuce and lemons. It is also about experimentation and calculated risk. Specialty produce companies may develop demand by creating excitement around unfamiliar items, but produce managers are the gatekeepers who decide whether those items make sense for their stores. They are the ones who consider questions like:
Those decisions are not made once. They are made continually, with adjustments for weather, shipping delays, supplier changes, and sudden bursts in demand. A heat wave can change how quickly produce ripens on the shelf. A storm can disrupt shipments. A viral recipe can wipe out a display overnight. The produce manager’s job is part forecasting, part improvisation.
In addition to placing orders, produce managers also decide how the department will look to customers walking in. Display is not decoration for decoration’s sake. In produce, it is a practical tool. The way items are grouped, stacked, and rotated affects how fast they sell and how well they hold up. Too much product piled too high can mean bruising. Too little can make the department look picked over. Some items should be refrigerated, while others lose flavor and texture when kept too cold. Many items produce ethylene gas that can speed ripening in nearby produce, which means smart placement matters if a store wants to avoid a domino effect of overripe fruit.
Then there is rotation: that quiet, constant habit of moving older product forward and newer product back so shoppers pick up the freshest items first. It sounds simple, but in a department with frequent deliveries and dozens of items at different stages of ripeness, it becomes a daily strategy. Shrink, the industry term for product that must be discounted or discarded, is a major concern. Produce managers work to reduce shrink without sacrificing quality, which can mean timing orders carefully, discounting items before they become unsellable, and training staff to handle delicate items gently.
Food safety is another part of the job that many shoppers never see. Produce managers oversee sanitation practices, safe handling, proper temperatures, and the cleanliness of prep areas for items like cut fruit and packaged salads. They help ensure that a department is not just pretty, but also well-managed and responsible.
Just take a look around at the palette of colors, sizes, flavors, and options presented in produce. A well-run department often has a deliberate flow, with high-traffic staples placed to draw people through, seasonal items highlighted, and complementary ingredients positioned near each other. The manager may plan themes, too, such as “taco night” produce grouped together, or a display built around a specific fruit when it is at its best. Even the simplest sign can make a difference, giving a name, a price, and sometimes a quick use suggestion that nudges a shopper from “maybe” to “toss it in the cart.”
That handwriting seen on signs, whether done with a grease pen, marker, or printed tags, is often part of the produce manager’s world. Pricing must be clear. Names must be accurate. Country-of-origin rules and labeling requirements have to be followed. And because prices can change quickly with supply and demand, produce signage is rarely a one-and-done task. It is ongoing, a small but constant effort to keep the department understandable and inviting.
National Love Your Produce Manager Day began in 2012, created by Frieda’s Specialty Produce as a way to recognize produce managers and the influence they have on what shoppers eat. The day was also connected to a milestone for the company, which has long worked in the specialty produce space, introducing shoppers to items that once seemed unusual in mainstream grocery stores.
The reasoning behind the celebration is easy to grasp: produce managers are both essential and often overlooked. Many shoppers never meet them, even though their choices shape what ends up in the basket. When produce looks great, it is easy to assume it simply arrives that way. In reality, it arrives in boxes at varying levels of ripeness and quality, and it takes knowledgeable handling to turn that shipment into a department that feels abundant and appetizing.
The day also reflects a broader shift in how produce departments have evolved. Over time, produce moved from being a basic corner of the store to becoming a centerpiece. In many supermarkets, produce is one of the first departments shoppers see. It sets the tone for freshness, quality, and health-minded choices. That increased visibility raises the bar for the people running it. A modern produce manager is expected to be part merchant, part quality inspector, part team leader, and part educator.
As consumer interest expanded, so did the produce department’s job description. Shoppers began asking for organic options, ready-to-eat snacks, pre-cut vegetables, new varieties of apples and grapes, and a wider range of herbs and international ingredients. Each of those requests creates a ripple of work: finding a supplier, verifying consistent quality, allocating space, training staff, and figuring out how to price and display the new item so it sells.
National Love Your Produce Manager Day exists to recognize that steady expertise. It is not only about novelty items or famous fruit stories. It is about the daily work of making sure the basics are right: the onions are firm, the greens are crisp, the berries are not fuzzy, and the department feels cared for.
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In a typical supermarket, produce managers juggle complex logistics such as matching incoming deliveries to store traffic patterns, rotating stock to prevent waste, and adjusting orders daily based on weather, harvest conditions, and local demand.
Industry guidance from the Produce Marketing Association notes that proper temperature control, humidity, and rapid movement from backroom to display are essential for keeping fruits and vegetables within their short postharvest life, which can be just days for items like berries and leafy greens.
Retail studies have found that simple changes to produce displays can meaningfully shift what shoppers buy.
For example, a U.S. trial of the “Guiding Stars” labeling program in supermarkets showed that customers increased purchases of star-rated, more nutritious foods, including produce, by about 1.2 percent after the labels were introduced, with no accompanying marketing push.
This suggests that clear, attractive information at the shelf edge can gently nudge shoppers toward healthier fruit and vegetable choices.
Supermarket trade groups report that produce is one of the highest-margin fresh departments.
The United Fresh Produce Association’s “FreshFacts on Retail” has repeatedly shown that fruits and vegetables account for roughly a third of perimeter fresh sales in U.S. grocery stores, making merchandising decisions in the produce department a major driver of overall store traffic and profitability.
Kiwifruit was virtually unknown in the United States until the early 1960s, when an importer in California began shipping what were then called “Chinese gooseberries” from New Zealand.
New Zealand growers and exporters adopted the name “kiwifruit” in 1959–1962 to distance the fruit from Cold War–era associations with China and to link it to the kiwi bird, a national symbol.
Within two decades, coordinated marketing and supermarket placement had turned kiwifruit into a common sight in American produce departments.
When a new fruit or vegetable appears in a supermarket, it is usually the end result of a long chain involving plant breeders, growers, shippers, and retail buyers.
The Produce Marketing Association notes that retailers often test unfamiliar items in limited markets, tracking sales data, shrinkage (waste), and customer feedback before authorizing a wider rollout.
Successful examples, like mangoes and Hass avocados, moved from “exotic” to everyday status after repeated small trials proved that shoppers would buy and learn to use them.
The familiar misting systems seen in many produce cases are carefully targeted, because water can extend the life of some items and damage others.
Guidance from the University of California’s Postharvest Technology Center explains that leafy greens, green onions, and certain herbs benefit from intermittent misting to maintain high humidity and prevent wilting, while mushrooms, dry onions, and winter squash should be kept dry to avoid decay and loss of texture.
Deciding what goes under the mist and what stays dry is a core part of retail produce handling.
Retail research has shown that shoppers spend more time and money in produce departments that present high color contrast and variety.
Supermarket merchandising manuals advise grouping bright items like red peppers, green cucumbers, yellow squash, and purple eggplants to create “color breaks” that are easy to spot from a distance.
This visual strategy not only helps customers navigate the department but can also increase impulse purchases of fruits and vegetables they did not plan to buy.